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Return Policy
We want you to be completely satisfied with your purchase. If you're not, we're here to help.
Returns
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Eligibility: We accept returns for unworn clothing items with original tags and clear garment packaging that includes the SKU label.
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Initiation Window: Return requests must be initiated within 7 days of the delivery date, as indicated by the tracking information. Once your return request is approved, items must be shipped back within 7 days.
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Non-Returnable Items: Please note that certain items are final sale and cannot be returned:
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Bodysuits
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Condition: Items must be returned in their original condition.
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Refunds
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Once we receive and inspect your returned item(s), we will process your refund within 5-7 business days. Refunds will be issued to your original payment method.
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Please note that shipping and handling charges are non-refundable.
Return Shipping
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Customers are responsible for return shipping costs unless the return is due to a shipping error or a defective item on our part.
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To initiate a return, please email us at Havenandcoboutique@gmail.com or fill out form below
Order Cancellations
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Orders may be canceled within 24 hours of purchase, but cancellation is not guaranteed. Once an order is in processing or has shipped, it cannot be canceled. For more details, please email us at havenandcoboutique@gmail.com or fill out form below